Shipping and Delivery

All products sold through the Synca Wellness website ship directly from Synca Wellness warehouses. We work diligently to process your order as quickly as possible. Shipping time varies by product. It usually takes between 1-3 business days for your order to leave our warehouses. After your product ships, it may be in transit for up to 5-7 additional days.

The shipping company will contact you a few days prior to delivery. Delivery is performed during business hours, 9am-5pm Monday-Friday and requires a signature. Please note any visible damage to the packaging on the delivery receipt if applicable. If you change the shipping address after your order has been processed, you are responsible for any additional shipping costs that apply. If you are not available to receive the delivery on the date provided, you may receive your order later than anticipated.

At any time, you can call 1-877-217-2862 or email Info@SyncaMassageChair.com to get detailed information about your upcoming delivery.

Synca Wellness is not responsible for failures or delays in delivery due to weather, incorrect delivery address provided, or circumstances outside our control. *** Please allow extra time for shipping during the winter weather months. We will do our best to get your new machine to you ASAP, but some situations are out of our control. If there is a shipping delay, we will notify you as soon as we can. Thanks for understanding.